This workshop is designed to develop the skills and confidence needed to excel in front-of-the-house management. We will explore the fundamentals of guest service, team leadership, communication, daily operations, problem-solving, and creating a welcoming and efficient guest experience. Monday, November 2nd: Managing People: Expectations, Accountability & Team Culture Monday, November 9th: Managing Service: Reading the Room & Responding in Real Time Monday, November 16th: Managing the Business: Staffing, Performance, & the Bigger Picture The Quarterly Drop-In Series is a free, three-week work…
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More things to do in Detroit, MI · Farmers markets in Detroit
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